FAQs
We are in a world where there are more and more allergens and we cannot guarantee that our soaps and other products will be appropriate for your skin type with regard to certain intolerances. We recommend that you do a small test to detect potential intolerance on limited and targeted areas such as using the soap on the inside of the forearm and hands for the first 24 to 48 hours. If a skin reaction occurs, it is better that it is localized. Avoid all contact with eyes. For external use only. If irritation, redness or itching occurs, discontinue use of said product immediately.
*All our products may have been in contact with allergens. Please, if you suffer from severe allergies, contact us before using our products.
Be advised that our soaps may vary from the photo as they are all unique and similar at the same time. To keep them as long as possible, we recommend that you use a soap dispenser that will allow the water to drain properly. The longer a soap dries, the longer it will last! This is also why all our soaps undergo a cure of 4 to 6 weeks before packaging. We don't use color fixative, so if you place them in the sun they might change color. We are convinced of the exceptional quality of all our products and we hope that you will love them as much as we take care in making them!
Since everything is handmade and with love, it's easy for us to tell you exactly what ingredients they contain. Our soaps are very different from those you have already purchased in the store.
Most of the major manufacturers regularly use synthetic detergents which produce more suds, but these soaps generally do not contain glycerin, which has the effect of drying the skin. In addition, we use organic and/or biodegradable food grade ingredients. Plus, natural glycerin lingers in our soaps, making them more hydrating. Unlike glycerin extract which will stick to your skin. The addition of additives, essential oils and water-soluble fragrances at a low concentration percentage also allows us to offer you the most complete assortment.
Choosing handmade soaps is a natural choice for the happiness of your skin, your eyes and your nose! Our soaps make a cream of bubbles and are very effective in taking care of your dermis. Give them as gifts, they will be a sensation!
Of course! Please click on the following link to discover our partner retailers:
Of course! Here is the link to our available fragrances. Simply click on a fragrance to see the items related to that scent.
Here are the opening hours of the store located at 577 Avenue Murdoch in Rouyn-Noranda. The schedule may change depending on special occasions. For special times, please refer to our Facebook or Google page.
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: 11:00 a.m. - 8:00 p.m.
Friday: 11:00 a.m. - 6:00 p.m.
Saturday: 10:00 a.m. - 4:00 p.m.
Sunday: Closed
*Please note that your orders are shipped even when the store is closed.
Of course! Each purchase on the store gives you points that can be exchanged for discounts. Visit our page for all the details:
https://www.savonneriebonbain.ca/en/programme-recompenses
We are in a world where there are more and more allergens and we cannot guarantee that our soaps and other products will be appropriate for your skin type with regard to certain intolerances. We recommend that you do a small test to detect potential intolerance on limited and targeted areas such as using the soap on the inside of the forearm and hands for the first 24 to 48 hours. If a skin reaction occurs, it is better that it is localized. Avoid all contact with eyes. For external use only. If irritation, redness or itching occurs, discontinue use of said product immediately.
*All our products may have been in contact with allergens. Please, if you suffer from severe allergies, contact us before using our products.
Please note that we use recycled materials to make our shipments. We give a second life to the boxes we receive. We do our best to ensure an intact product upon delivery.
Be advised that our soaps may vary from the photo as they are all unique and similar at the same time. To keep them as long as possible, we recommend that you use a soap dispenser that will allow the water to drain properly. The longer a soap dries, the longer it will last! This is also why all our soaps undergo a cure of 4 to 6 weeks before packaging. We don't use color fixative, so if you place them in the sun they might change color. We are convinced of the exceptional quality of all our products and we hope that you will love them as much as we take care in making them!
We accept Paypal and credit cards. Contact us if you wish to make an arrangement for another means of payment.
Since everything is handmade and with love, it's easy for us to tell you exactly what ingredients they contain. Our soaps are very different from those you have already purchased in the store.
Most of the major manufacturers regularly use synthetic detergents which produce more suds, but these soaps generally do not contain glycerin, which has the effect of drying the skin. In addition, we use organic and/or biodegradable food grade ingredients. Plus, natural glycerin lingers in our soaps, making them more hydrating. Unlike glycerin extract which will stick to your skin. The addition of additives, essential oils and water-soluble fragrances at a low concentration percentage also allows us to offer you the most complete assortment.
Choosing handmade soaps is a natural choice for the happiness of your skin, your eyes and your nose! Our soaps make a cream of bubbles and are very effective in taking care of your dermis. Give them as gifts, they will be a sensation!
Of course! Please click on the following link to discover our partner retailers:
The packaging of your orders is done within 24-48 hours following the order. Delivery is usually within 3 days of shipment within Canada.
For urgent orders or for in-store pickup, please indicate this in the delivery options when you place the order online.
Of course! Here is the link to our available fragrances. Simply click on a fragrance to see the items related to that scent.
Here are the opening hours of the store located at 577 Avenue Murdoch in Rouyn-Noranda. The schedule may change depending on special occasions. For special times, please refer to our Facebook or Google page.
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: 11:00 a.m. - 8:00 p.m.
Friday: 11:00 a.m. - 6:00 p.m.
Saturday: 10:00 a.m. - 4:00 p.m.
Sunday: Closed
*Please note that your orders are shipped even when the store is closed.
Of course! Each purchase on the store gives you points that can be exchanged for discounts. Visit our page for all the details:
https://www.savonneriebonbain.ca/en/programme-recompenses